CRM Software for Sales Teams: Act! vs Pipedrive vs ShareCRM

Last researched: August 7, 2026. This guide compares the current official pages for Act!, Pipedrive, and ShareCRM. Plans, currencies, limits, and add-ons can change, so use the linked vendor pages and your checkout or proposal as the final commercial record.

Quick recommendation

There is no universal winner. Choose Act! when you want a CRM that combines contact and opportunity management with published annual-billing tiers, email-marketing allowances, and a 14-day trial. Choose Pipedrive when the buying priority is a sales-pipeline workflow with automation, reporting, and a large integration marketplace; its pricing page also offers a 14-day, no-card trial. Choose ShareCRM when your team is prepared to scope a quote with the vendor and wants to evaluate its sales automation, PaaS, security controls, or optional CPQ, inventory, and project-management modules.

The most important distinction is commercial transparency. Act! publishes US-dollar annual prices for its Act! Advantage tiers. Pipedrive's official page rendered Australian-dollar annual prices in this research session, so buyers in another region should confirm local currency and tax at checkout. ShareCRM's pricing page describes Professional and Enterprise plans but did not display numeric prices or a trial term on the page reviewed; it directs buyers to request a demo or contact sales.

At a glance

How to use this comparison

Start with a real sales workflow rather than a feature checklist. Pick one representative opportunity, define its stages, required fields, approval steps, email or calendar touchpoints, and the report a manager needs each week. Then test that workflow with the products that fit your commercial model. This approach keeps a visible pipeline, automation, reporting, integrations, permissions, and total subscription scope in the same decision.

This is desk research based on official vendor pages, not a hands-on test. A feature mentioned in a sales or pricing page is not automatically included in every plan, region, contract, or add-on configuration. Confirm the precise entitlement in writing before purchase.

Act!: published annual tiers with CRM and marketing-related capacity

Act! positions its CRM around contacts, opportunities, products and services, visual pipelines, reporting, dashboards, integrations, and administration. Its features page states that the product includes opportunity management, a product catalog and pricing, Kanban-style deal views, more than 80 out-of-the-box reports, dashboards, Microsoft 365, Outlook, and Google integrations, and hundreds of further integrations through Act! Connect. The same page also lists user-management controls, custom fields, multi-factor authentication, data import, and an external API.

For a sales manager, that means Act! is worth shortlisting when the team wants its CRM record, sales process, reporting, and email-marketing capacity to sit in a published tier structure. The official pricing page lists Act! Advantage Standard at US$30 per user per month billed annually, Professional at US$45, and Ultimate at US$60. Standard lists 2,500 email sends per month, Professional lists 25,000, and Ultimate lists 50,000. Professional also lists an AI Writing Assistant, accounting integration, and project management; Ultimate lists marketing automation and lead scoring. These are plan-card descriptions, so verify which capabilities apply to the edition you select.

Act!'s official trial page states that the trial is 14 days, requires no credit card, and includes no commitment. Use it to validate the work that can create hidden costs later: importing a sample of contacts, assigning record access, configuring one pipeline, checking the reporting layout, and confirming the email-send limit matches your campaign volume. If your evaluation needs a particular accounting, marketing, or marketplace integration, ask whether it is included, separately licensed, or subject to setup requirements.

Choose Act! first if: a published annual US-dollar tier, CRM-linked email marketing, broad reporting, and a trial are central to your buying process.

Pause before choosing Act! if: the team needs a specific integration, a higher email allowance, or a particular advanced capability and has not confirmed the relevant plan or add-on.

Pipedrive: pipeline-focused selling with automation, reporting, and integrations

Pipedrive is a natural candidate for teams organizing work around leads, activities, pipeline stages, forecasts, and repeatable follow-up. Its official pricing page describes lead, calendar, and pipeline management on Lite; email synchronization and tracking plus automations and nurturing sequences on Growth; lead generation and routing, custom scoring, data enrichment, AI email tools, shared team inboxes, e-signatures, and flexible permissions on Premium; and security rules, alerts, IP and time restrictions, a sandbox, and extended support on Ultimate. Availability is described at the plan level, so map each required workflow to the plan card rather than assuming a feature is universal.

The official CRM-features page also describes real-time analytics and custom reporting, projects created from won deals, cloud scalability, and more than 500 integrations in the Pipedrive Marketplace. The vendor's sales-reporting page describes visual reports, custom filters, dashboards, team reporting, and forecasting. This makes Pipedrive especially relevant when sales leaders need to see pipeline progress and measure activity or revenue without designing every workflow from scratch.

On the pricing page rendered for this research, annual billing showed AU$19, AU$49, AU$79, and AU$109 per seat per month for Lite, Growth, Premium, and Ultimate respectively. The same page says annual billing can save up to 44 percent and offers a 14-day free trial with no credit card. Do not treat those Australian-dollar figures as a quote for another country: currency, taxes, billing cadence, promotions, and product availability should be reconfirmed in your own checkout flow. The page also identifies LeadBooster, Projects, Campaigns, Web Visitors, and Smart Docs as add-ons, so include any required add-on in the total-cost review.

Use the trial to build one pipeline, connect the relevant mailbox or calendar, create an automation only if the intended plan offers it, make a dashboard for a manager, and test the required integration. For a controlled deployment, also check the permission model and the security or sandbox capability required by your plan.

Choose Pipedrive first if: the team is primarily buying a sales-pipeline system and values accessible reporting, sales automation, and a broad integration marketplace.

Pause before choosing Pipedrive if: the evaluation has not confirmed the local price, necessary add-ons, plan-level permissions, or the plan that supplies the required automation and security controls.

ShareCRM: scope the proposal, platform controls, and module entitlement

ShareCRM publishes Professional and Enterprise plan descriptions, but its pricing page does not show numeric prices for those plans in the version reviewed. Professional lists sales force automation, basic marketing automation, standard analytics, team collaboration, and basic PaaS. Enterprise lists advanced sales automation, email and ads connectors, basic customer support, more analytics, and advanced PaaS. The page also lists CPQ, inventory management, and project management as product add-ons, plus a Build Your Own option that asks buyers to contact sales. Treat this as a quote-led purchase: ask the vendor to document subscriptions, included users, implementation work, integrations, add-ons, renewal terms, and support before comparing total cost.

The official ShareCRM sales page describes lead-to-opportunity tools such as lead verification, deduplication, enrichment, omnichannel capture, scoring, assignment, recycle rules, customizable sales stages, Kanban, and forecasting. It also lists AI Lead Scoring, an AI Sales Assistant, AI Summarization, AI Financial Insights, AI Risk Analysis, and AI Recommendation. That sales page does not assign these AI capabilities to a specific published plan, so do not count them as included until ShareCRM confirms entitlement and any usage limits in a proposal.

For teams with governance requirements, ShareCRM's Security & Trust page describes role-based access controls, multi-factor authentication, single sign-on, IP allowlists, audit trails, TLS in transit, and AES-256 encryption at rest. Confirm the exact control scope, configuration responsibility, service tier, and compliance evidence that your organization requires. The pricing page invites a demo and contact with sales, but the page reviewed does not state a free-trial duration; request the evaluation process directly instead of assuming one.

Choose ShareCRM first if: you are comfortable with a vendor-led discovery and need to evaluate configurable sales automation, PaaS, governance controls, or the listed add-on modules.

Pause before choosing ShareCRM if: you need a self-serve price, a stated trial period, or a definitive plan-by-plan entitlement before a sales conversation.

A practical decision path

1. Need a published annual US-dollar starting point and email-marketing allowance? Begin with Act! and test the tier that matches your send volume and CRM workflow.
2. Need sales-pipeline visibility, automations, reporting, and a marketplace of integrations? Begin with Pipedrive and verify the regional price, selected plan, and any add-ons.
3. Need a quote-led platform assessment with PaaS, granular controls, or CPQ, inventory, and project-management options? Begin with ShareCRM and request a written scope.
4. Need all three? Run the same workflow through each vendor: import a sample, route a lead, progress an opportunity, produce a forecast or manager report, enforce a permission boundary, and export the records. Compare the written commercial scope alongside the result.

Questions to ask before signing

• Which plan, region, billing cadence, and user count applies to the quoted price?
• Is every required workflow included in that plan, or is it an add-on, service, or integration cost?
• What email, automation, storage, AI, or usage limits apply?
• Which reports, dashboards, forecasts, and export options are included?
• Which marketplace, email, calendar, accounting, advertising, or data-enrichment integrations are included and supported?
• Which roles, audit logs, multi-factor authentication, single sign-on, IP restrictions, and sandbox controls are available in the selected plan?
• Who performs migration, implementation, training, and ongoing administration, and what is included in the contract?

Bottom line

Act!, Pipedrive, and ShareCRM can all be appropriate sales CRM candidates, but they invite different buying motions. Act! provides clearly published US-dollar annual tiers and a trial. Pipedrive provides a trial and a pipeline-oriented plan structure, but the currency displayed during research was regional and add-ons need to be included in the total. ShareCRM provides plan and platform descriptions but requires a direct commercial conversation for a numeric proposal and evaluation terms. Select the product that proves your real sales workflow and whose written plan entitlement matches the controls, integrations, and total cost your team needs.

Official sources and disclosure

• Act! pricing, Act! trial, and Act! CRM features
• Pipedrive pricing, Pipedrive CRM features, and Pipedrive sales reporting
• ShareCRM pricing, ShareCRM sales CRM, and ShareCRM Security & Trust

Seliqor may earn a commission when a qualifying commercial relationship exists. Commercial relationships do not change the evaluation criteria in this guide.