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Product testing policy

Policy text updated 26 October 2026. This date describes the policy text, not verification of individual products.

Research is not hands-on testing

A listing based on vendor documentation, publicly available sources or AI-assisted research must not be interpreted as hands-on testing. We describe hands-on testing only where the specific product evaluation has supporting records.

Scope and limitations

Any reported test should identify the product version, plan, environment, date and limits that affect the result. A test of one plan does not establish performance or availability across every plan or region.

Ratings and benchmarks

Vendor claims, user ratings and editorial scores are different kinds of information. Missing test results or review counts are not filled with estimates presented as observed facts.