TYPE: saas

Atera

SELIQOR INDEXOverall Rating

7.8

Atera is an all-in-one IT management platform ideal for internal IT departments and managed service providers (MSPs).

Performance Metrics

Score / 10.0

Actionable Intel

Strengths

Comprehensive all-in-one IT management solution
30-day free trial available
AI-driven features enhance efficiency
Flexible pricing based on technician count
Comprehensive all-in-one IT management solution.
Unlimited device monitoring from a single dashboard.
Automates 99% of IT tasks, saving time and resources.
Offers a 30-day free trial with no credit card required.

Weaknesses

Pricing can be high for smaller teams
No free plan available
Complexity may require training for new users
Specific pricing details are not disclosed on the official site.
Initial setup may require time and training for optimal use.

Editorial Analysis

Executive Summary

Atera is a robust IT management platform suitable for both internal IT teams and managed service providers. It excels in providing a comprehensive suite of tools for device monitoring, remote access, and support ticketing, making it a strong fit for organizations seeking to enhance their IT operations. The evidence from the official website supports its claims of efficiency and ease of use, although specific pricing details are not provided. The main tradeoff is that while it automates many tasks, organizations may still need to invest time in initial setup and training.

Atera offers a comprehensive IT management solution designed for internal IT departments and managed service providers (MSPs). The platform allows users to monitor unlimited devices from a single dashboard, ensuring efficient management of IT resources. Key features include remote monitoring and management, AI agents for enhanced efficiency, remote access capabilities through integrations with tools like Splashtop and TeamViewer, a helpdesk and ticketing system for effective support, network discovery for onboarding new assets, and automated patch management for Windows, Mac, and Linux systems. Atera aims to save time and reduce operational costs by automating up to 99% of IT tasks, making it a valuable tool for organizations looking to streamline their IT processes. The platform offers a 30-day free trial with no credit card required, allowing potential users to explore its capabilities before committing.

Pricing Plans

3 plans

Professional

30-day free trial available

Contact vendor for pricing.

AI copilot
Remote monitoring and alerts
Patch management
Service portal
Ticketing & service portal
Windows, Mac, and Linux support
Classic reports
IT automations
24/7 chat support

Expert

30-day free trial available

Contact vendor for pricing.

Unlimited concurrent sessions
Remote access using AnyDesk
Custom asset types
File view and transfer
Splashtop concurrent sessions (unlimited)
11 preset reports
Ticket auto-tagging
Custom asset types (up to 5)
File view and transfer (up to 50GB per month)
Audit log (6 months retention)

Master

30-day free trial available

Contact vendor for pricing.

Custom support addresses
File view and transfer
Data recovery
Custom analytics reports (up to 10)
Custom asset types (up to 20)
Audit log (12 months retention)
Custom support addresses (unlimited)
File view and transfer (up to 80GB per month)

Technical Specifications

Platform & Integrations

IntegrationsSplashtop, TeamViewer, ScreenConnect, AnyDesk

Pricing

Pricing Modelsubscriptionnull

Free Trialyesnull

Starting Price$0.07

Monthly Price$149/moUSD

Enterprise Pricingcontact sales

Deployment

Deployment TypeCloud-based

Where to Buy

Official Store

Visit Website

Direct link to official website.

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